{"id":1305,"date":"2026-10-26T19:20:47","date_gmt":"2026-10-26T19:20:47","guid":{"rendered":"https:\/\/wardandpink.com\/?page_id=1305"},"modified":"2026-10-26T23:41:40","modified_gmt":"2026-10-26T23:41:40","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/wardandpink.com\/ar\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Last updated: 26 October 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Ward &amp; Pink, we aim to prepare your orders carefully and deliver them as promptly as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Delivery Charges Within Oman<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following charges apply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Home delivery: OMR 2.<\/li>\n\n\n\n<li>Delivery to an office or designated collection point: OMR 1.<\/li>\n\n\n\n<li>Specified remote areas, including Masirah, Mahout and Musandam: OMR 3.<\/li>\n\n\n\n<li>Free delivery on orders exceeding OMR 25.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The applicable delivery charge will be displayed at checkout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Estimated Delivery Times Within Oman<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Most areas: 1\u20132 days.<\/li>\n\n\n\n<li>Specified remote areas: up to 3 days.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These timeframes are estimates and may be affected by public holidays, weather conditions, courier operations or circumstances beyond our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Delivery to GCC Countries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery is available to selected GCC countries according to the destination and service availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GCC delivery charges start from OMR 5 and may vary according to shipment weight, destination and courier costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The available delivery cost will be displayed before the order is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipments may be subject to customs duties, import taxes or local charges in the destination country. Customers are responsible for charges legally payable by them unless otherwise clearly stated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Order Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed after receipt and verification of their details. We may contact customers to confirm their phone number, address or delivery information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Customer Delivery Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure that your name, phone number, address and any directions needed by the courier are accurate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If delivery fails because of incorrect information or the recipient&#8217;s unavailability, we may need to reschedule delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Delivery Delays<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order is delayed beyond the estimated timeframe, please contact us with your order number. We will follow up with the courier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Damaged or Incomplete Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged, incomplete or different from the products ordered, please contact us as soon as possible and provide clear photographs where available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will review the situation and take appropriate action under our Returns &amp; Refunds Policy and applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:support@wardandpink.com\">support@wardandpink.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WhatsApp: +968 9317 1233<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <a href=\"https:\/\/wardandpink.com\/ar\/\">https:\/\/wardandpink.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ward &amp; Pink \u2013 Sultanate of Oman<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 26 October 2026 At Ward &amp; Pink, we aim to prepare your orders carefully and deliver them as promptly as possible. 1. Delivery Charges Within Oman The following charges apply: The applicable delivery charge will be displayed at checkout. 2. Estimated Delivery Times Within Oman These timeframes are estimates and may be affected [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1305","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/pages\/1305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/comments?post=1305"}],"version-history":[{"count":4,"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/pages\/1305\/revisions"}],"predecessor-version":[{"id":1403,"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/pages\/1305\/revisions\/1403"}],"wp:attachment":[{"href":"https:\/\/wardandpink.com\/ar\/wp-json\/wp\/v2\/media?parent=1305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}