Last updated: 26 October 2026
This policy explains the payment methods and transaction confirmation procedures at Ward & Pink.
1. Available Payment Methods
We offer the following payment methods according to the options displayed at checkout:
- Online payment through the payment gateway available in our store.
- Cash on delivery.
Available methods may vary according to the customer’s location and the options shown at checkout.
2. Currency and Prices
Prices are displayed in Omani Rial unless stated otherwise.
Your bank or payment provider may apply currency conversion or other fees under its own terms.
3. Order and Payment Confirmation
For online orders, payment is processed through the payment service provider. Payment is considered successful when the relevant system confirms the transaction.
For cash-on-delivery orders, payment is collected upon delivery according to the delivery company’s arrangements.
4. Payment Security
Payments may be processed through external service providers. We will not ask you to send full payment card details, passwords or confidential verification codes by email or WhatsApp.
5. Failed or Duplicate Payments
If a payment fails or a duplicate charge appears, please contact us with your order number or available transaction reference so we can review the case.
Do not send sensitive card details or confidential verification codes.
6. Refunds
Refunds are processed in accordance with our Returns & Refunds Policy and applicable law.
Additional time may be required for the funds to appear, depending on your bank or payment provider.
7. Contact Us
Email: [email protected]
WhatsApp: +968 9317 1233
Website: https://wardandpink.com
Ward & Pink – Sultanate of Oman